Terms and Conditions:

Supervision:

A parent/carer must be present for the whole duration of the workshop.

 

Payment:

All payments must be paid upfront and paid via cash, card or PayPal. 

 

Bookings:

Bookings must be made through the official booking form, linked above. All information required must be provided and correct. Please notify Primrose Cakes of any changes that need to be made at least 14 days before the workshop. 

 

Photographs:

Occasionally, photographs may be taken of the cakes made by the participants by Primrose Cakes and used for promotional purposes on social media and the website. Please inform Primrose Cakes if you prefer not to have photos taken. There will be NO photos taken of the participants.

If you wish to take photos of your own, please ensure you are only taking photos of the participant you are responsible for, or gain permission from another parent/carer.

 

Cancellations:

Should you need to cancel your place(s) on the workshop, please contact Primrose Cakes as soon as possible. It may be possible to fill your space with another participant on a waiting list (also, see refunds below).

 

Refunds:

A full refund will be given should you cancel your place on the workshop at least 14 days prior to the workshop. If a cancellation is made between 13 days and 48 hours before the workshop, and your place has been refilled, a full refund will be given. Any cancellations within 48 hours of the workshop will not receive a refund. 

 

Waiting lists:

Occassionally there may be a need to have a waiting list for workshops, should the original date and time become fully booked. No payment is required to be on the waiting list. Should a place on the workshop become available, you will be notified and a payment will need to be made within 24 hours to take the place.

- Data Protection

All customer details (such as, addresses, telephone numbers, email address etc.) will be kept on file for up to 3 years. Primrose Cakes will not share any of this information with other individuals or companies. Please see full PRIVACY POLICY.

Terms and Conditions:

Location/Supervision:

Decorating parties can be in your home or at a prebooked venue. There must be enough suitable work surfaces for decorating to take place (a table covering can be provided). For prebooked venues; please ensure the venue management is happy for a decorating workshop to take place, there also needs to be suitable washing up and hand washing facilities.  A parent/carer must be present for the whole duration of the workshop party and is responsible for all guests. 

 

Payment/Deposit:

A non-refundable £15 deposit is required to secure the date for your workshop party. The outstanding balance is required a minimum of 2 weeks prior to the party date. Payments can be paid with cash/card/PayPal.

Booking form:

All information provided on the booking form must be correct and submitted at least 2 weeks prior to the party date.

Photographs:

Occasionally, photographs may be taken of the cakes made by the participants by Primrose Cakes and used for promotional purposes on social media and the website. Please inform Primrose Cakes if you prefer not to have photos taken. Photos do not have to be taken of the participants, if you are hosting a party please do check with relevant parents/carers. 

Cancellations/refunds:

Should you need to cancel your workshop party, please contact Primrose Cakes as soon as possible. The £15 deposit is non refundable for any cancellations. Any other payments that have been made can be refunded should the cancellation be made at least 10 days before the party date. Parties can be rescheduled, subject to available dates. 

- Data Protection

All customer details (such as, addresses, telephone numbers, email address etc.) will be kept on file for up to 3 years. Primrose Cakes will not share any of this information with other individuals or companies. Please see full PRIVACY POLICY.

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